Samsung has acknowledged a paint peeling issue affecting some Galaxy devices, most notably the Z Fold 6. The company blamed the problem on the use of ungrounded third-party chargers, but didn’t rule out the possibility of a design flaw.
Samsung Recommends Using Official Chargers to Prevent Paint Peeling Issue on Galaxy Phones
Samsung says the paint peeling issue is caused by the use of ungrounded high-speed third-party chargers. The company claims that these chargers can generate stray currents that can damage the protective coating on the paint, leading to delamination and melting.
As a workaround, the company recommends using official Samsung chargers. The company claims that this problem is more common with cheaper chargers. Samsung also recommends using chargers that comply with the Qi standard be a problemHowever, they continue to emphasize to ensure optimum performance and protection usage their to have chargers.
However , Users Not Happy with Response
Many Samsung users have taken to social media platforms like Reddit to express their opinions. their dissatisfaction with the company's response. Several users argue that it is unfair to place the sole responsibility on consumers to prevent paint peeling. As a result, the issue of paint peeling has become a widespread problem.
Gizchina News of the Week
Additionally, some users have questioned Samsung’s decision to not include a charger in the box. A charger in the box makes perfect sense for expensive devices like the Galaxy Z Fold 6. This practice often leads users to buy cheaper third-party chargers. This could contribute to the paint peeling issue, as the company notes.
While Samsung can do this be seen Like encouraging users to buy more products to prevent their expensive phones from getting damaged, important It should be noted that Any Qi certified charger can be used without creating problems.
So you can't use any other charger? Samsung has provided documentation suggesting that users should hold their phones properly while charging to prevent paint from peeling. This suggestion has been compared to Steve Jobs' famous advice to iPhone 4 users hold They use their devices incorrectly.
It’s worth noting that this isn’t the first time that paint peeling has become a problem with Samsung devices. Similar issues have been reported on the Galaxy S23 and Tab S8. The rise in complaints about paint peeling has led the company to release detailed documentation on possible causes and prevention methods.