Google's PixelWatch 3 joins its predecessors in the Hall of Shame that ends up in landfill. Despite the increasing emphasis on sustainability and repairability in the technology industry, the search engine giant continues to prioritize replacement over repair when it comes to its wearables.
That means that if your shiny new Pixel Watch 3 has a cracked screen, a faulty battery, or some other mishap, you'll just have to spend money on a replacement. And while Google offers Preferred Care to cover accidental damage, the $49 service fee is annoying, especially considering you're still getting a replacement device rather than a repaired one.
Why is this a problem?
The problem is primarily the negative impact on the environment. The push towards circular economy and reducing electronic waste is gaining momentum. By refusing to repair its devices, Google is contributing to the ever-growing tech graveyard.
What can you do?
- Raise your concerns: Tell Google you're unhappy with their repair policy. Contact customer service and share your feedback.
- Consider alternatives: Support companies that value repairability and sustainability. There are other smartwatch options that offer better repair services.
- Extend the life of your device: Proper care can PixelWatch 3 lasts longer. Use a screen protector, avoid water damage and handle your device with care.
Will Google ever change its stance on the repairability of its wearables? Most likely yes, because the pressure on companies like Google to maintain a presentable image as an environmentally friendly company is enormous. But only time will tell when we will finally see a Pixel Watch that can be repaired instead of thrown away.